Madam Becky Adams (@MadamBeckyAdams on twitter) talks to host Craig Price about customer servicing and brothels. Contrary to popular belief, Craig has no idea about brothels or prostitution but he certainly learns a bunch of new things thanks to Madam Becky and her business concepts of customer servicing. While most of us are not running underground criminal syndicates, we can still learn some legal customer service techniques like overcoming customers fears. getting customers to commit to action (hey now, keep it clean!), how customer service starts well before the sale and finding the right employees who are committed to the best service (Not what you think, you dirty bird! – Okay it is what you think.) Unintended double entendres abound in this lively discussion but thankfully it’s a podcast so you can’t see Craig shift uncomfortably in his chair. Madam Becky has gone legit and now is teaching ‘The Art of Seductive Customer Servicing’ at http://www.seductivecustomerservicing.co.uk/
App Bonus: You can get Madam Becky’s entire book “Madam: Prostitutes, Punters and Puppets” for free in two formats! Her outrageous story is a witty and thought provoking tale of betrayal, friendship, love and loyalty. From saucy scandals and soft toys, to raids, robberies and ‘fancy fetishes’ all accompanied by a nice cup of tea and a ginger nut biscuit. The truth really is stranger than fiction.