Can You Make Being Wrong…Right?

  Have you ever been wrong? Made a mistake? Screwed up? Flubbed it? Made a mess of things? Stepped in it? [1]   We all have. [2]   Often, people will scramble to hide their mistakes or worse, look you in the eye and tell you it’s not a mistake at all. In their effort …

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Episode 45 – KK Robbins – Lying

KK Robbins (@kk_robbins on twitter) discusses with Craig how we lie to ourselves. Responsibility and accountability rear their ugly heads as KK explains to Craig how we lie more to ourselves than to others. This leads Craig to doubt himself ever more. Who knows, he could be lying to himself RIGHT NOW!
Learn more about KK Robbins and her book “Life Lessons of a Liar” at

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Are You Willing to Argue Instead of Brainstorm?

  I wanted to share this piece of insight from an article I found by Daniel Sobol on arguing in business. Most people try to avoid arguing [1] especially at work. But what really caught my eye in this article is something I’ve always stood behind and that was being able to say “No, because”. From Fast …

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Episode 44 – Gina Abudi – Project Management

Gina Abudi (@GinaAbudi on twitter) talks to Craig about Project Management. Since Gina is the current president of the Mass Bay Project Management Institute, who better to explain about what project management is, how it can be applied to small busine…

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Are You Driving Mistakes Underground?

  Mistakes happen to us all. The frequency and magnitude of the mistakes are pretty important to know. But are you creating an atmosphere where mistakes are scurrying for the shadows instead of being reported? Are you punishing mistakes instead of using them to create policies that will improve your organization?   The FAA thought …

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Episode 43 – Miriam Goodman – Retirement

Miriam Goodman (@miriamgwrites on twitter) joins Craig to discuss her latest book “Too Much Togetherness” which is about what happens after you retire .They talk about tolerating each other all day every day, how women should stand up for themselves, traditional roles causing conflict, depression…all things that make retirement so much fun!
You can find more about Miriam’s great new book at TooMuchTogetherness.com.

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When Employees Ask Questions You’re Not Allowed to Answer

  Whenever I discuss rumors and how they can be valuable information supply lines, I often give the example using layoffs. If your company was going to lay off people would you like to know ahead of time or when they hand you your pink slip? Most people would want to know that kind of …

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Episode 42 – Ralph Peterson – Housekeeping

Ralph Peterson (@SpeakerRalphP on Twitter) reunites with Craig to talk housekeeping management. Craig was a guest on Ralph’s The Housekeeper’s Podcast (episode 316) so it’s only fair that Ralph returns the favor. They talk tipping hotel housekeepers, Craig’s disdain for a world that is becoming too specialized and how to deal with workers who would rather being doing a different job.
You can find Ralph at http://www.speakerralphpeterson.com

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